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Strategy and Quality

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Quality Management

Welcome to Quality Management at UWS. The Office of Strategy and Quality (OSQ) team is led by Dr Paul Rowland, Director of Strategy and Quality.

OSQ coordinates University quality management initiatives; provides advice on strategic planning and review activities and provides information for tracking and improving performance.

Management of quality at UWS is underpinned by an overall quality management framework (opens in a new window)(PDF, 22Kb). This framework has been developed and tested over the past decade in consultation with higher education systems around the world and in partnership with a range of Australian universities. For additional information, refer to the UWS Resources on Quality Management.

AUQA Audit

The Cycle 1 Australian Universities Quality Agency (AUQA) audit of UWS occurred in 2006. AUQA undertakes major audits of all Australian universities as part of a five-year review cycle.

The UWS AUQA Cycle 1 Report (opens in a new window)(January 2007) (PDF, 274Kb) details the Audit Panel's findings: recommendations, affirmations and commendations. Overall the audit delivered a very positive assessment of the University's progress against its mission and objectives and its overall quality management system. The identified areas for improvement are being addressed by the University. The AUQA Cycle 2 audit for UWS was conducted from 9-12 May 2011.

Strategy and Quality Committee (SQC)

The SQC is a key committee which reports directly to University Executive on a range of organisational planning, performance and quality matters.

Strategic Planning

The University has an integrated suite of planning activities that support the Making the Difference 2010-15 Strategy (opens in a new window)(PDF, 100Kb). Comprehensive planning occurs at the portfolio (Learning & Teaching; Research and Engagement) levels, as well as at the School and Organisational Unit levels.

Organisational Review

OPQ assists with coordinating the University's integrated organisational review processes. For more information refer to the UWS Reviews Policy (opens in a new window).

Institutional Research

The Institutional Research portfolio provides an analysis of corporate information for the University. The portfolio is also responsible for developing student load plans, as well as collecting data through administrative surveys.

The University takes an evidence-based approach to continuous improvement. Management information is derived from a range of sources to identify and address key areas for improvement.

Management Information and Statistics
Annual Course Reports (requires staff login)
Tracking and Improving Performance
Surveys

Business Intelligence

The Business Intelligence team is primarily responsible for building UWS's data infrastructure. It is responsible for the enterprise data warehouse and for reporting and analytical tools that use data.

Data Management

The Data Management portfolio is responsible for managing and maintaining UWS's data assets. The portfolio is responsible for the development of data and information policies as well as developing a framework for data quality management, master data architecture, enterprise information modelling and data governance.